We are committed to respecting your privacy and protecting your personal information.
This Privacy Policy applies to the personal information that we collect, use and otherwise process as part of the DuCIRCLE REWARDS Programme, when you use our website or mobile applications or when you contact our customer service representatives by email, telephone and all other means.
By becoming a member of the DuCIRCLE REWARDS Programme, we will collect and use information about you, the use of your Programme account, shopping purchases and other information that you give us or that we collect. We will have access to your transaction data for purchases you make using our Programme Partners products and services whether it is a credit, debit or prepaid card, eWallet, ecommerce website and others applicable methods. This is in order to offer you points, the opportunity to redeem those points, and provide you with tailored discounts and/or gifts.
In addition, we may receive personal information about you from third parties, such as:
Personal information means details which identify or could be used to identify you, such as name, contact details and purchase history.
We, companies participating in the DuCIRCLE Programme, and other organisations and service providers that we work with or partner with from time to time, may use your information to:
One of the benefits of being part of the DuCIRCLE Programme is that we can show or send you offers or adverts that are relevant to you by various channels, including the app, text message, and email. We decide what offers and adverts to show or send you using an automated decision-making process which takes into account:
The company responsible for your personal data is DuCIRCLE REWARDS, a company registered in the Kurdistan Region, Iraq) and can be contacted at [email protected].
We may disclose your personal information to any current or future member of the DuCIRCLE Programme group of companies, which might entail subsidiaries or holding companies.
We may disclose usage patterns and other analytics on aggregated data sets (these data sets aggregating your and other users’ information) to retailers and banks we work with.
We rely on your consent for accessing and processing the mentioned categories of your data. Your grant us permission to process your data when you sign up via our app and specifically accept the processing of your data in order to provide you with our service.
We will only process your personal information where we have legal basis to do so. The legal basis depends on the reason or reasons DuCIRCLE collected or needs to use your information.
We may obtain information about your general internet usage by using a cookie file which is stored on your mobile device. A cookie is a text-only string of data that is entered into the cookie file or ‘memory’ of the browser on your computer. It will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies help us to improve the DuCIRCLE Programme to deliver a better and more personalised service. They enable us:
All browser technologies enable you to manage the cookies in the cookie folder of your browser. This means that you can either delete cookies from your cookie folder once you have finished your visit at our services or you can set your preference with regard to the use of cookies before you begin surfing our website - for example you may be asked to re-enter some information - e.g. your name and password to use some pages.
Under the data protection laws of Iraq you have certain rights in relations to your personal information. In addition, we have given you a number of choices about how we collect and use it. For instance, you can decide not to receive marketing material from DuCIRCLE and object to some ways how we use your information. However, some of the decision or choices you make may impact our ability to provide you with points or rewards.
If you wish to exercise any of your individual rights set out here in relations to your personal information you can:
When you are seeking access to your personal information or concerned about how we are using your information, please send us an email to [email protected].
We may need to change our Privacy Policy from time to time when we add or further develop certain features or parts of our service to you.
We may also revise this Privacy Policy at any time for security, legal, best practice or regulatory reasons by amending this page.
If we make any changes to this Privacy Policy, we will let you know by publishing the updated version on our website.
You are required and expected to check these terms from time to time to take notice of any changes we have made, as they are binding on you.
If you wish to contact us in relation to this Privacy Policy or have any concerns, please contact our Data Protection Officer at [email protected].
We may obtain information about your general internet usage by using a cookie file which is stored on your mobile device. A cookie is a text-only string of data that is entered into the cookie file or ‘memory’ of the browser on your computer. It will typically contain the name of the domain from which the cookie has come, the ‘lifetime’ of the cookie, and a value, usually a randomly generated unique number. Cookies help us to improve the DuCIRCLE Programme to deliver a better and more personalised service. They enable us:
All browser technologies enable you to manage the cookies in the cookie folder of your browser. This means that you can either delete cookies from your cookie folder once you have finished your visit at our services or you can set your preference with regard to the use of cookies before you begin surfing our website - for example you may be asked to re-enter some information - e.g. your name and password to use some pages.